We respect your privacy and take it very seriously. We are Tendercom (Pty) Ltd (Registration number: 2019/414734/07, also known as Tendercom. This is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information.
This policy applies to you when you visit our website, use our application, or subscribe to our services as a customer.
3. Personal information
3.1. Scope. Your personal information includes information we collect:
• automatically when you visit our website or use our application;
• accept on registration or submission;
• get through an order; or
• you provide voluntarily; but
• excludes anonymous, de-identified, statistical, and public information.
3.2. Your obligations. You may only send us your own personal information or someone else’s personal information if you have their permission to do so.
4. Acceptance and changes
4.1. Acceptance. You may not order any of our services if you do not accept this policy or any changes to it.
4.2. Changes. We may change this policy at any time and will notify you of the changes on our website, through our application, or by email. The changed policy applies to you if you continue using our website, our application, or our services following the notification.
5.1. Automatically. We collect your Internet usage information automatically when you visit our website, including your IP address, browser details, and usage information, which we may use to display our website correctly, track your activities on it, or for other necessary purposes.
5.2. On registration or submission. We may ask you to provide us with certain identifying information when you register on or otherwise submit information through our website or application for the first time.
5.3. Through a subscription. We ask you to provide us certain services information when you subscribe to our services.
5.4. Voluntarily. We may ask you to provide us certain optional information on a voluntary basis.
5.5. Consent to collection. We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.
5.6. Purpose for collection. We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.
6.1. Processing. We may process your personal information to fulfil our obligations to you.
6.2. Cookies. We may place small text files on your device when you visit our website that allow us to provide you with a personalized experience by associating your personal information with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically, but you can often change this setting or delete them manually. However, we won’t be able to provide you with access to certain aspects of our website where cookies are necessary if you do so. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy policies that govern them.
6.3. Messages. We may use your identifying information to send you administrative and update messages
about the website. We may also sometimes send you promotional messages, but [you may choose to optout
of them | we will first send you one message asking you to opt-in and will not continue to send you
promotional messages unless you have done so].
6.4. Targeted content. We may use your personal information to provide you with targeted content on
our website in a completely automated process.
7.1. Sharing. We may share your personal information with third parties for the purposes of fulfilling our
obligations to you, including with:
• other companies or divisions within our group;
• our contractors who help provide part of our services; or
• third parties as required by applicable law.
7.2. Honour this policy. We will require anyone that we share your personal information with to honour
this policy whenever possible in terms of applicable law.
7.3. Mandatory disclosure. We may disclose personal information to third parties if required for legal
reasons, such as to regulators as required by law or governmental audit, law enforcement as required by
a subpoena or court order, or third parties as required by applicable law.
7.4. Marketing purposes. We may disclose aggregate statistical information that we have derived from
your and other people’s personal information to our advertisers or business partners.
7.5. Personnel. We may need to disclose personal information to our personnel to do their jobs, but will
not do so unnecessarily.
7.6. Change of ownership. We may assign our rights to the personal information we process to our new
owners if our ownership changes for any reason.
8.1. Accuracy. We will do our best to keep your personal information that we collect accurate, complete,
and up to date.
8.2. Participation. We may ask you to update your personal information from time to time or give you a
way to review it, but will take steps to verify your identity to prevent unauthorized access when doing so.
8.3. Retention. We will only keep your personal information for as long as is necessary to fulfil our
obligations to you, unless you have given us permission to keep it longer or we are otherwise legally
allowed to do so.
8.4. Transfer. We may transfer your personal information outside of the country in which it was collected
to a foreign country. You consent to us processing your personal information in a foreign country with less
stringent data protection laws than the country in which it was collected.
9.1. Updating or removing. You may update or remove your personal information through our website or
application or by contacting us.
9.2. Limitation. We are not responsible for anyone else’s privacy policies or practices.
your personal information.
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All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
• You may print or download to a local hard disk extracts for your personal and non-commercial use only.
• You may copy the content to individual third parties for their personal use, but only if you acknowledge
the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content, nor may
you transmit it or store it in any other website or other form of electronic retrieval system.
The information contained in this website is for general information purposes only. The information is provided by
Tendercom (Pty) Ltd and whilst we endeavor to keep the information up-to-date and correct, we make no
representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability,
suitability or availability with respect to the website or the information, products, services, or related graphics
contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or
damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with
the use of this website.
Through this website you are able to link to other websites which are not under the control of Tendercom (Pty)
Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not
necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Tendercom (Pty) Ltd takes no
responsibility for and will not be liable for the website being temporarily unavailable due to technical issues
beyond our control.